Intelligent Chargeback Management Software

Are you looking for industry experts who can assist you in preventing and fighting chargebacks with the highest ROI? Rocket Metrics helps you navigate the chargeback process, streamline chargeback issues, decrease fraudulent activity, and enhance customer experience.

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Chargeback Protection for Merchants

Chargeback Analytics

Our advanced technology aggregates important information from all your service providers. This helps you in analyzing and pinpointing the source of your chargebacks. Learn More →

Chargeback Testing & Monitoring

We evaluate all debit and credit card descriptions in advance. Our team monitors the accounts of business merchants on a regular basis.
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Chargeback Representment

Every chargeback is reviewed manually. Then, the information and evidence are collected. This is sent to the bank re-presentments to demonstrate that the transaction is completely legitimate. Learn More →

Rapid Dispute Resolution

Rocket Metrics provides you with instant dispute resolution as it significantly decreases unwanted chargebacks. In addition, it also prevents merchants’ chargeback ratio from going overboard. Learn More →

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Payment Industry Experts

Who we are

Why Choose Rocket Metrics

Rocket Metrics is a leading provider in managing risk chargebacks for direct response merchants. The team is also pro in providing solutions that include fraud prevention, device intelligence, chargeback management, and payment gateway solutions across different industries. We assist companies in ensuring they grow their business by decreasing the fraud cost, streamline their business processes, and boosting ROI.

Our dedicated team of experts provides a comprehensive analysis of your business while focusing on risk mitigation strategy, keeping your objectives in mind. We address risk pain points across the entire customer journey and build an innovative, patent-pending technology to analyze the combined impact of your service providers on chargebacks.
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We help you achieve more

Fight Chargeback & Recover ROI

Order information & dispute data sync

We make sure that chargebacks are matched with the original order received. This helps analyze compelling evidence while offering transparent reporting.

Intelligent Chargeback Responses

We are pros at optimizing ROI, customizing responses with a reason code, and help you spend less while recovering more.

Advanced Automation

You can now manage chargeback responses efficiently thereby reducing labor-intensive and time-consuming tasks.