Chargeback Analytics Management

A solid, data-driven, analytical foundation is what makes chargeback solutions the best.
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API Integration

Pulls chargeback and alert information from your providers in an automatic manner.

Integrated Management

Do not log into multiple portals. Organize all of your chargeback information.

Detailed Analytics & Insights

Identify and address the vulnerabilities that are causing your chargeback rates to rise.

Actionable Reports

The chargeback report can be downloaded in just a few seconds into an Excel or PDF file.

Why Do I Need It?

Chargeback Analytics?

Understanding your chargebacks and the sources behind them is the first step in controlling and ameliorating them. We provide you with easy-to-use, customizable chargeback analytics dashboards that give you all the information you need about your chargebacks. We offer a wide variety of chargeback prevention tools that can help you manage your merchant accounts.
The tools you use to manage chargebacks will help you reduce the costs associated with chargebacks, determine fraud prevention strategies, and engage in other strategies to reduce chargebacks.

Practical Implications

  • Utilize BIN analytics to resolve duplicate chargeback issues.
  • Provide your accounting department with the refunds provided by your alerts provider.
  • Provide authoritative data on refunds, decline/accept rates and chargeback amounts from gateway processors that can be used for accounting purposes.
  • Let us contact alerts providers and request refunds for duplicate alerts, which will be credited to your account on a monthly basis.
Important Feature

Chargeback Analytics

Your Data Your Way

Provide chargebacks, prevention alerts, and refunds according to the following factors: BIN, company, issuing bank, price point, date, and process sequence.

Get Geeky with It

Easily navigate through details or see your entire chargeback ecosystem from a bird's eye perspective.

Alerts Analytics

Filter chargeback alerts by descriptor, acceptance rate, alert provider and win rate.

Export Reports

View or export MID health, MID overview, and other chargeback reports in CSV or Excel file.

Accounting

Discover a variety of accounting reports and analytics, including cash accounting and accrual accounting.

Reduce Chargebacks

You can identify fraud problems before they become chargebacks by using chargeback analytics.

FAQs

Frequently
Asked Questions

Here are some of the basic types of questions for our customers
Chargeback prevention alerts inform a business when a chargeback is about to be submitted. Ethoca and Verifi (for Visa transactions and MasterCard transactions respectively) are the two main alert suppliers.
You can sign up on your own for a chargeback prevention alert network. However, managing those alerts and responding to them correctly can be difficult. Additionally, there are occasionally problems where banks tell Ethoca and Verifi about the same chargeback, leading to multiple alerts and costs.
A reputable third-party alerts provider offers solutions for issues like duplicate notifications and makes it simpler to organize and handle alerts. Additionally, third-party alerts and other chargeback management solutions can be bundled together on a single platform.
Strategies for preventing chargebacks are intricate and unique for each type of firm. However, chargeback prevention alerts are one type of advance notification that is necessary for any good chargeback protection approach. It is incredibly challenging to stop credit card chargebacks if you are unaware that they are coming.
According to Ethoca, each chargeback costs businesses 2.5 times what the initial transaction cost. This figure often represents the chargebacks’ direct costs, which include missed sales, chargeback fees (between $20 and $100 for each chargeback), and administrative expenses. Indirect expenses for brand damage also exist. Additionally, excessive chargebacks have more serious repercussions.