Chargeback
Prevention Alerts

Get techniques to avoid chargebacks using chargeback alerts. In order to safeguard your business from chargebacks, you require a system that enables you to quickly receive and react to alert notifications.
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API Integration

Get crucial chargeback alert information from Verifi and Ethoca.

Comprehensive Management

Everything you require to safeguard your MIDs and avoid chargebacks.

Deep Analytics & Insights

View how well chargeback alerts perform to improve your entire portfolio.

Actionable Reports

Chargeback reports can be downloaded in Excel or PDF file format within seconds.

Why Do I Need

Chargeback Alerts?

The numerous parties involved in the payments process work according to several overlapping timetables and deadlines for chargebacks. Unfortunately, the merchant has few options and little time to respond to customer complaints because they are kept in the dark about the entire process until it is over.
Chargeback notifications notify the merchant each time a customer contacts their issuer to start a chargeback, keeping them informed from the beginning. This early notice allows the merchant to react in a variety of ways, such as issuing a refund or getting ready to dispute or accept the chargeback. The merchant now has a larger range of options for answers and more time to decide because of the alerts.
Why Should I

Choose Rocket metrics?

Rocket Metrics alerts are delivered instantly to the merchant because it offers alerts from top providers Verifi and Ethoca. Rocket Metrics provides a platform that makes managing and responding to alerts easier for both of them. They work in conjunction with our analytics dashboards and provide a simple interface for handling and responding to alerts.
Key Features

Chargeback Alert Prevention Features

Accept & Refund Alerts

Making decisions about how to react to notifications is simple by using Rocketmetrics. You can quickly accept and refund alerts or immediately reject them.

Reduce Friendly Fraud

With our complete chargeback management software, you can take control of your chargeback process, stop friendly fraud, lower chargeback rates, and resolve chargeback disputes.

Managed Services

Chargeback alert notifications never stop. When you utilize our managed services, our chargeback alert management is available 24/7 to ensure that your Verifi and Ethoca alerts are swiftly handled. Make the most of your chargeback prevention efforts with our assistance.

Prevent Duplicate Alerts

You can avoid duplicate alerts with the use of our BIN analytics. You can use our analytics dashboards along with our alerts to solve the issue through BIN suppression if a bank is submitting to both Verifi and Ethoca, resulting in you receiving alerts (and fees) from both services for a single chargeback.

FAQs

Frequently
Asked Questions

Here are some of the basic types of questions for our customers
Chargeback prevention alerts inform a business when a chargeback is about to be submitted. Ethoca and Verifi (for Visa transactions and MasterCard transactions respectively) are the two main alert suppliers.
You can sign up on your own for a chargeback prevention alert network. However, managing those alerts and responding to them correctly can be difficult. Additionally, there are occasionally problems where banks tell Ethoca and Verifi about the same chargeback, leading to multiple alerts and costs.
A reputable third-party alerts provider offers solutions for issues like duplicate notifications and makes it simpler to organize and handle alerts. Additionally, third-party alerts and other chargeback management solutions can be bundled together on a single platform.
Strategies for preventing chargebacks are intricate and unique for each type of firm. However, chargeback prevention alerts are one type of advance notification that is necessary for any good chargeback protection approach. It is incredibly challenging to stop credit card chargebacks if you are unaware that they are coming.
According to Ethoca, each chargeback costs businesses 2.5 times what the initial transaction cost. This figure often represents the chargebacks’ direct costs, which include missed sales, chargeback fees (between $20 and $100 for each chargeback), and administrative expenses. Indirect expenses for brand damage also exist. Additionally, excessive chargebacks have more serious repercussions.