Chargeback Software Designed For ISOs
Rocket Metrics provides chargeback solutions that make it easier for ISOs to sign more merchants and process more transactions. With our platform, your merchants have all the tools they need in one place. Make sure your merchants’ MID health is good to protect them from chargebacks and increase their revenue.
Features
For ISOs
Actively Monitor for Hot MIDs
Keep an eye on risky MIDs. Our chargeback analytics help ISOs identify potential issues with merchant accounts by giving them an eagle-eye view. Do not allow merchant account providers to take away MIDs because of risky merchants.
Services for Merchants
Our plethora of services will satisfy merchants of every business model. These include chargeback prevention alerts from trusted providers such as Verifi and Ethoca. Comprehensive chargeback analytics and Rocket Metrics are our highly intelligent chargeback representation tools.
Simple Integration
We’ll onboard new merchants for you and train them on how to use our platform. There is no need for programming.
Share of Profits
We offer attractive partnership agreements that allow you to share in the profits with every merchant that you bring on board.
Rocket Metrics
Data Security
Each merchant and ISO receives a vanity URL with its data. Separate databases are used to prevent data from being mixed with that of other merchants or ISOs. Secure data storage is provided by encrypting data in transit as well as at rest.
In addition to implementing strong data retention and description policies, performing regular security scans and penetration tests, and using the least access methodology, we also perform background checks on all employees. In addition to securely connecting to your merchant’s credit card processor and payment gateway, we also follow the terms and conditions of credit card brands.
Rocket Metrics
Why Choose Us?
Our company is more than just a chargeback mitigation company; we are also a merchant! With many years of experience in the subscription business, we created Rocket Metrics to serve our needs for viewing data more quickly and having it all in one place. Our company needed an easy way to manage alerts, track credit card and debit card chargebacks in real time, and handle representations without having to devote an employee solely to this task. Our philosophy is that we think like merchants. We understand and emphasize on their concerning points.
For ISOs, this is a way for you to encourage your merchants to take proactive steps to prevent chargebacks. Getting ahead of chargeback problems before card brands and issuers start calling can be a challenge for your merchants. Each merchant needs a different set of tools, so you can provide them with custom packages.
FAQs
Frequently
Asked Questions
Here are some of the basic types of questions for our customers
Chargeback prevention alerts inform a business when a chargeback is about to be submitted. Ethoca and Verifi (for Visa transactions and MasterCard transactions respectively) are the two main alert suppliers.
You can sign up on your own for a chargeback prevention alert network. However, managing those alerts and responding to them correctly can be difficult. Additionally, there are occasionally problems where banks tell Ethoca and Verifi about the same chargeback, leading to multiple alerts and costs.
A reputable third-party alerts provider offers solutions for issues like duplicate notifications and makes it simpler to organize and handle alerts. Additionally, third-party alerts and other chargeback management solutions can be bundled together on a single platform.
A reputable third-party alerts provider offers solutions for issues like duplicate notifications and makes it simpler to organize and handle alerts. Additionally, third-party alerts and other chargeback management solutions can be bundled together on a single platform.
Strategies for preventing chargebacks are intricate and unique for each type of firm. However, chargeback prevention alerts are one type of advance notification that is necessary for any good chargeback protection approach. It is incredibly challenging to stop credit card chargebacks if you are unaware that they are coming.
According to Ethoca, each chargeback costs businesses 2.5 times what the initial transaction cost. This figure often represents the chargebacks’ direct costs, which include missed sales, chargeback fees (between $20 and $100 for each chargeback), and administrative expenses. Indirect expenses for brand damage also exist. Additionally, excessive chargebacks have more serious repercussions.